Service
     Contact us
     Promises
     Sales Net

 

  Shuangyi Group considers service as the much more important part in the marketing .If there is no good service ,marketing will be in a situation as trees without root ,water without headspring .From beginning to end , Shuangyi Group has been keeping his promises as 'customers are Gods 'and learning lessons from over years of after service and keeping improving the quality and depth of service then formed a perfect high quality after service system ,which removed the customers'worries away .

     1st , Try our best to reject quality problems of our products ,Shuangyi Group series products that we offered had been all passed ISO9001 .

     2nd ,Offer quality consult service 24h/day for free and the service hot line is also available around the clock (Tel:0534-2267780),just dial this number ,if you meet with any kind of troubles as:adjustment, installment ,  repair and maintenance etc.

     3rd ,Delivery ,Installation and Adjustment

     Before ex-factory carry through complete performance tests and offer product test reports in written ,usage introduction and certificate of quality .During delivery ,the supplier and purchaser could carry through complete quality confirmation together .If necessary ,we can hold tests untill satisfied the customers .

     4th ,Three aspects are guaranteed (i.e.make sure to offer the high quality product,good service and high quality accessories )

     All Shuangyi series products are promised to be maintained for free within one year and obtained maintenance for whole life-time .

     If the following situation occur within one year (from the first day arrived in the user)we will offer maintenance service for free .As user operate the products all complying with the requirements of introduction ,however ,there is damage or can not work normally due to low quality level .

    The employees who are taking on after service shall visit users once half year to help them make the operating well-done .

    We shall establish a detailed usage and maintenance file for each user ,which can help us solve the troubles in time .       

  

                                                    Shuangyi Group After Service Department

  

   << Cooling Tower
   << Blower Series
   << Ventilator
   << Air-Condition
   << Other Products
   << Wind Turbine Nacelle Covers
Copyright 2000,All Rights Reserved.